Tidio

Businesses and organizations of all sizes can use Tidio, a cloud-based customer experience solution, to improve their online presence, communicate better with their clients and customers, and get website visitors who aren't interested in their services or goods to become active users. Sign up for a FREE sample! 

Live chat
Get in touch with visitors and make them happy buyers. 

Bots 

Use the best chatbot maker on the market to automate sales. 

With the help of realistic AI chatbox models, it gives users access to a wide range of live chat, chatbots, multichannel communication tools, and ready-to-use sales and support platforms that can help customers right away and bring in new sales. Tidio for Windows PC is thought to be one of the most streamlined, powerful, and flexible customer experience plugins for the modern online world. It was designed from the ground up to give websites of all kinds automatic and full customer service. 

The main thing that Tidio does is give website users chatbox avatars that were created by AI. It also has a full system for connecting clients and customers directly to managers who can answer all of their questions. To do this, multi-channel sharing is used, which can link all of Tidio's channels into a single communication network. This includes Instagram, Messenger, and other platform posts. 

Customers can talk to sales and customer service reps not only on the web, but also on desktop computers and phones. Every time a request comes in, the Tidio platform will try to find an automatic answer. If a personal touch is needed, it will send notifications so that customers can get direct attention from employees within the important 5-minute window. 

Tools and Features 

• Live Chat 
• Taking care of orders 
• Chatbots 
• AI bots that respond 
• Departments that sell tickets 
• Analytics Channels for Messaging 
• Changing things 
• Help with apps 
• Seamless integrations

Tidio makes it easy for new users to get started with a wide range of tasks, such as handling orders, tickets, chat rooms, live chat, surveys, giving website visitors analytics, and more. 

One of the best things about Tidio is how easy it is to integrate. Any modern website can quickly add Tidio to its home page, shopping cart, and other interactive web pages. A huge number of systems are natively supported for external integration, such as WordPress, Squarespace, OpenCart, Joomla, Drupal, and many more. Tidio can be made more useful for dashboard management by connecting it to services like Google Analytics, Zendesk, Hubspot, Agile CRM, Instagram, Messenger, and more. 

Millions of users can get real-time help from Tidio, a premium SaaS tool that is now used on some of the most popular websites. But along with three paid subscription levels (Communicator, Chatbots, and Tidio+), it also gives users access to a completely free starter level that lets them use live chat, chatbox, third-party connections, and a lot more. 

PROS

• Customer experience tool that runs in the cloud 
• Live chat and robots are available. 
• Features for multi-channel conversation 
• Access to sales and support tools that are ready to use 
• Full architecture for connecting clients and buyers 
• Simple to integrate 
• Free level to start

CONS

• A lot of attention is paid to giving website viewers chatbox avatars made by AI.
• Premium access plans may be too pricey for some users.